gift card use and refunds
gift cards must be presented at the time of service for redemption. they can also be redeemed for a check refund within 30 days of purchase. after 30 days, gift cards may be used for services and products only. gift cards are not debit or credit cards and have no implied warranties. adam broderick salon & spa is not responsible for lost, stolen, or damaged cards or unauthorized use.
our cancellation policy explained
we respectfully request 24 hours advance notification to change or cancel your reservation. click here to learn more about our cancellation policy.
pet policy
at ab, we love pets! however, to maintain a safe and sanitary environment for everyone, we kindly ask that you leave your furry friends at home. service animals on a leash are always welcome. thank you for your understanding and cooperation!
privacy
we respect and are committed to protecting your privacy. we may collect personally identifiable information when you visit our site. we also automatically receive and record information on our server logs from your browser including your ip address, cookie information and the page(s) you visited. we will not sell your personally identifiable information to anyone. this information is used solely to enhance your user experience.
product refunds
products purchased online can be returned within 30 days for a check refund. only the purchase price of the products and applicable sales taxes will be refunded. shipping charges will not be refunded and the cost of the return is the responsibility of the customer.
security
your payment and personal information is always safe. our secure sockets layer (ssl) software is the industry standard and among the best software available today for secure commerce transactions. it encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. we do not store your credit card information on our servers. once you place an order, the payment information is passed to our e-commerce gateway, who charges your card.
website accessibility
the adam broderick salon & spa is committed to providing a website that is accessible for all individuals. we work with a third party company in reviewing recommendations of the web content accessibility guidelines (WCAG) as published by the web accessibility initiative (WAI) of the world wide web consortium (W3C).
unfortunately, there is no precise method to guarantee 100% conformance with level a or level aa of the WCAG, but we are continually evaluating our accessibility. we strive to enhance the accessibility of our website and create an environment free of barriers for all individuals.
if there is a part of our site that you feel does not comply with these guidelines, please contact us by phone at 203.431.3994 or via email: [email protected]