online reservations
online reservations are just a few clicks away 24/7 currently, unique log in (email address) is required for ridgefield, or southbury, or the online store. and remember, our call center is open during the below hours to make reservations or answer any questions. future reservations can also be made chair side during your visit or upon checkout.
reservations by phone
ridgefield | 203.431.3994
southbury | 203.267.7000
our reservations center is open during the following hours:
mondays 7:30a - 6:00p
tuesdays thru fridays 7:30a - 9:00p
saturdays 7:00a - 5:00p
sundays 7:30a - 5:00p
we recommend that you make future reservations at checkout.
you can also make reservations 24/7 by selecting a location from the reservations menu.
sunrise sunset savings
take 10% off your services when you use our website to reserve services for these times:
weekday reservations starting before 9:00a
tuesday night reservations starting at 8:00p or later
friday night reservations starting at 7:00p or later
reservations faqs
cancellations
when you need to make changes or reschedule your services, we appreciate up to 24 hours notice. day of beauty packages, certain retexturizing services, hair extensions, group bookings and spa parties are subject to 50% cancellation penalties without the required notification.
courtesy
please arrive 15 minutes early to prepare for your spa services. your punctuality will be appreciated by our team and by our clients. please help us maintain the serenity of the spa by muting cell phones.
valuables
we recommend that you leave all valuable items at home when taking spa services. we cannot be responsible for any lost or damaged personal articles.
gratuities
gratuities are not included in the price of individual services or gift cards (with the exception of inclusive packages).